TQM Wiki - Development and Maintenance of the QM-System

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Development and Maintenance of the QM-System

Best Practice according to ISO 9001

The processes of development and maintenance of the quality management system serve to

identify development potentials of the quality management system
define corresponding measures for the implementation of the development potentials
operationalize the associated measures according to strategic and economic aspects.

Development and Maintenance of the QM-System is part of Management Processes.

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TQM Processes of Development and Maintenance of the QM-System in Detail

Process of the QM Process Library		Expected Process Outcome

Definition of Medium Term Maintenance and Development Activities		Medium term maintenance and development activities for the quality management system operationalized
Management of Improvement Proposals		All incoming improvement proposals checked, evaluated, as far as practicable triggered and feedback given to the originator
Main information flows and interfaces
Click the image for a bigger view in a new window (Documents within information flows only visible in our TQM Process Collections)
Responsible roles
Quality Manager
Organizational Manager
Activity Responsible
Performance indicators
KPIs of Development and Maintenance of the QM-System

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TQM Processes of Development and Maintenance of the QM-System in Detail

Main information flows and interfaces

Responsible roles

Performance indicators

You want more than know-how?

Please also visit our other portals for process-oriented management solutions