TQM Wiki - Management Processes of Quality Management

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Best Practice Management Processes in Quality Management

according to ISO 9001

Management processes in quality management encompass all tasks of management. They serve for

the strategic planning of the QM-system
the definition of the organization of the QM-system
further development of the QM-system
management evaluation of the QM-system
the optimization of the QM-system
the document control (documents and records)
the quality documentation
the reporting
the process management
the risk management (conformity risks)
the knowledge management

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Management Processes of TQM in Detail

ISO 9001		Process of the QM Process Library

Section 5 - Leadership		Quality Policy and Organization
		Quality Documentation and Reporting
Section 6 - Planning		Development and Maintenance of the QM-System
		Management of Conformity Risks
Section 7 - Support		Document and Record Control
		Process Management
		Knowledge Management
Section 9 - Performance Evaluation		Evaluation and Optimization of QM-System
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